Provides
a highly reliable and
fault-tolerant
infrastructure
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Customized
according to message,
frequency, language,
and channel requirements
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Toll-free
and simple to use,
even for patients unfamiliar
with new technologies
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Permits contact
with each patient
one or more times a day
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Includes a patient
feedback facility
alerting physicians in case
their intervention is required
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Statistical information
may be collated from patient
responses for use by both
physician and sponsor
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